The Indianapolis Neighborhood Housing Partnership (INHP) currently is recruiting for the position of Support Associate, Business Development.
The purpose of the Support Associate, Business Development position is to provide administrative and sales support to the INHP Mortgage Loan Origination team. In addition, the qualified candidate will be responsible for interacting with INHP clients and prospective clients to promote INHP mortgage products and services. This position also will be responsible for handling traffic in the front lobby at the 3550 location. Specific duties of this position include but are not limited to:
- Contacting via phone and scheduling clients that register for INHP services;
- Copying documents and preparing receipts for payments received for credit, inspection and appraisals;
- Generating credit reports and uploading those reports into SharePoint for review; this may include ordering supplemental documentation when necessary;
- Changing status lead in the Client Relationship Management system for appropriate tracking;
The qualified candidate will uphold the core values of INHP, including customer service, trust, respect, collaboration, and continuous improvement. Additionally, he/she should have a passion for and knowledge of the nature of research, accountability, professionalism, and the families and community INHP serves.
This position requires an associate degree in a related field or equivalent experience with mortgage markets and non-conforming loan products. The qualified candidate must have a minimum of two years of mortgage lending support experience, customer service and/or sales support experience. Previous experience using Encompass software and/or using a customer management tool is highly preferred.
This is a full-time position with benefits and the position is located at INHP’s 3550 N. Washington Boulevard Location.
To apply, click here.
