The Indianapolis Neighborhood Housing Partnership (INHP) is Indianapolis’ pre-eminent community development catalyst for successful homeownership and sustainable neighborhoods.

We enable our clients to become and remain long-term, successful homeowners through homebuyer preparation, like classes and advising, and/or mortgage lending.

We also help advance Indianapolis’ quality of life by providing thought leadership, technical assistance, organization financial support and programming to community partners dedicated to neighborhood revitalization.

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Respect: We believe in treating people and their opinions with dignity through attentiveness, consideration, empathy and ensuring mutual understanding when communicating.

Collaboration: We believe in developing effective partnerships with the community, organizations, clients and colleagues through active engagement and relationship building.

Customer service: We believe in creating a client-focused environment that is efficient, positive, responsive, welcoming and friendly.

Continuous improvement: We believe in ongoing innovation, evaluation, training and growth while continuously having the courage to ask ourselves, “What can we do better?”

Trust: We believe in creating and maintaining a culture of honesty.

Do you have a passion for helping others and a sharp business acumen? Then INHP could be the place for you.

We think accountability is the foundation of success for all employees. Our employees own their projects and demonstrate dedication, passion and hard work so INHP achieves its goals.

We like to have fun, too. From employee birthday pitch-ins and wellness challenges, to embracing the spirit of friendly competition during our annual employee campaign activities or voluntary holiday party gag gifts, the INHP team rallies behind its mission and its people.

One of INHP’s core values is continuous improvement, which requires that we encourage our team members to look for ways to grow their skill set.

Whether it’s maintaining professional credentials, attending conferences, conducting cross-training or participating in informal learning opportunities like our monthly lunch-and-learns, continuing education helps our team evolve to accommodate the needs of an ever-evolving work environment. It’s also a great way that our team can share information.

Our benefits

INHP offers a comprehensive benefits package which includes (but is not limited to) the following:

  • Insurance options including medical, dental and vision plans
  • Company-paid life insurance benefits
  • Company-paid short-term and long-term disability insurance
  • Health care and dependent care flexible spending accounts or a Health Savings Account

INHP offers a comprehensive package which includes (but is not limited to) the following:

  • Competitive base salary
  • Opportunity to participate in 403(b) retirement program with company contributed percentage
  • Benefit election options to meet your individual needs

INHP offers a comprehensive benefits package which includes (but is not limited to) the following:

  • Company-paid life insurance benefits
  • Paid time off (including vacation and sick time), paid holidays and paid winter break
  • Employee and wellness committee sponsored activities
  • Access to Employee Assistance Program (EAP)

Current job opportunities

Client Services Representative — This position provides intake services to clients in order to assist them with their goal of obtaining and maintaining successful homeownership. The incumbent will facilitate the intake appointment with clients by: 1) setting the tone of the programs and expectations with client buy-in; 2) selling the benefits of INHP’s services; 3) scheduling clients in INHP education classes as appropriate and 4) reviewing and explaining the clients credit report in order for the client to understand the financial commitment required to complete the program and attain the goal of homeownership.

This is a full-time position which requires working two evenings per week and two Saturdays a month in addition to normal daytime hours. The proposed schedule for this position would be: Monday 8-5; Tuesday 10-7; Wednesday 8-5; Thursday 10-7; Friday 8-5 and Saturday would be 9-4. When the incumbent works Saturday, he/she gets a day off during the work week.

The incumbent should have a minimum of 3 years mortgage industry experience, customer service and/or sales experience. Additionally, an associates’ degree in a related field is requested or equivalent experience in the mortgage industry.

All interested candidates should apply here.

Support Associate, Business Development and Client Services — This position is responsible for providing administrative and sales support to the Mortgage Loan Origination team. In addition, the incumbent will be responsible for interacting with INHP clients and prospective clients in order to promote INHP mortgage products and services. This position also is responsible for handling traffic in the front lobby at the 3550 N. Washington Boulevard location which includes but is not limited to: accepting deliveries, sorting and delivering the mail, assisting clients in the lobby, accepting payments, etc.

This will be a 40 hour per week position. Office hours for the position will be: Monday-Friday 8:30 a.m.- 5:30 p.m. with a 30-minute lunch break. Additionally, there may be days where the incumbent is requested to come in early or stay late to provide front desk coverage.

The incumbent should have an Associate Degree in a related field or equivalent experience with mortgage markets and non-conforming loan products may be substituted for the degree requirement. In addition, the incumbent should have a minimum of two years of mortgage lending support experience, customer service and/or sales support experience. Use and knowledge of Encompass software and a Customer Management Relationship software is highly preferred.

All interested candidates should apply here.

Have questions?

INHP is an equal opportunity employer: disability/veteran.